Who we are

Senior Living Consultant Academy operates the site seniorlivingconsultantacademy.com to provide services including online and offline training to become a senior living consultant.

Senior Living Consultant Academy is committed to protecting users’ privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

Types of private information collected

To best serve your needs, we collect the following types of information when you visit this website.

 

Personal information

We collect the following personal information from our users:

• • Name

• • Mailing address

• • Phone number

• • Email address

• • Payment/Billing Information

You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to process transactions without payment information and a billing address, or ship goods without your name and mailing address.

 

Information you provide

By submitting any of your personal or contact information through a form on this website, including order forms, you explicitly grant us permission to contact you by phone, text, or email as appropriate, or to ship you any materials you have ordered. You may withdraw your consent to be contacted at any time after you submit such information, by following the link at the end of each email or text, or by emailing us at info@slc-academy.com with the subject line “REVOKE CONSENT” to revoke your consent to such communications. Even if you unsubscribe, we may still contact you specifically about any new orders you place; for example, to confirm incomplete shipping or billing information, or to send you merchandise or receipts. Also, if you request technical help with using our website or with placing or canceling an order, we will contact you to help resolve your concern, even if you have previously unsubscribed from other promotional or marketing communications.

 

Automatically collected information

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

• • Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.

• • Information about your computer and internet connection, including your IP address, operating system and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• • Estimate our audience size and usage patterns.

• • Store information about your preferences, allowing us to customize our Website according to your individual interests.

• • Speed up your searches.

• • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

• • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

• • Web Beacons. Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

If you’ve linked your Senior Living Consultant Academy account with a social media account, we also may collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we may collect demographic data when users interact with Senior Living Consultant Academy social media accounts.

 

Policy on collecting sensitive personal information

Senior Living Consultant Academy does not gather any of your sensitive personal information, such as your social security number, driver’s license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.

 

How the information collected is used

We only use your personal information to help you utilize everything Senior Living Consultant Academy has to offer. This includes:

• • Creating and maintaining an account with us

• • Completing your transactions

• • Shipping your purchases

• • Fulfilling customer service requests

• • Communicating our sales and promotions

• • Contacting you regarding updates to our company policies

• • Making all of Senior Living Consultant Academy’s services available to you in a convenient manner

• • Providing advertisements that are relevant to you as you visit seniorlivingconsultantacademy.com

• • Evaluating analytics to see how our customers engage with seniorlivingconsultantacademy.com

 

Length of time personal information is stored

We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we’ll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records.

 

Who the information is shared with

We may share your information with third parties, but only those affiliates that Senior Living Consultant Academy has fully vetted and created a partnership with. 

The only reason we will ever share your information with affiliates is for the following purposes:

• • Processing transactions

• • Fulfilling and delivering orders

• • Measuring marketing and advertising performance

• • Providing excellent customer service

• • Issuing email and text message communications

 

Information Security

We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.

 

Ability to decline to provide personal information

You can, of course, decline to disclosure your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from Senior Living Consultant Academy and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Additional questions

If you have questions regarding this privacy policy, feel free to contact us at info@slc-academy.com. A Senior Living Consultant Academy representative will respond to your privacy policy questions as soon as possible.

 

Policy update

This privacy policy was last updated on 02/09/24. If we adjust the privacy policy, we will email all account holders of this change and post the most recent update here. Once posted, the new privacy policy shall be effective immediately.